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Color Psychology in Hospitality
Vision is the strongest of our senses. Your brain processes visual information in milliseconds—long before you consciously decide what to order or how to rate the service.
And color is the first flavor your brain tastes.
24 hours ago4 min read
3 views


The Science Behind Tipping: Understanding the Psychology of Gratuity
Tipping. It's the little social contract that lives at the end of every restaurant meal. But studies show, it's not just about the service. There are hidden psychological levers that subconsciously influence tipping behavior. Here are six science-backed insights that can help turn good service into generous gratuity.
Mar 13 min read
15 views


How One Restaurant Turned a Negative Review into a Viral Success Story
No restaurateur enjoys negative reviews. But one restaurant discovered the power of a thoughtful response.
Jan 202 min read
19 views


The Sneaky Influence of the Peak-End Effect in Hospitality
Understanding the power of the peak-end effect empowers hospitality businesses to create memorable guest experiences.
Sep 19, 20244 min read
119 views


Restaurant Science: Music and Menus
From the menu to the music to the server, the brain begins tasting the food long before it even reaches the lips.
Jan 30, 20244 min read
269 views