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"Only a Few Left!” — 5 Smart Ways Hospitality Pros Use the Scarcity Effect to Drive Business
Scarcity is one of the most powerful motivators in consumer behavior. When something is limited, rare, or exclusive, our brains light up with desire. Behavioral scientists call it reactance theory : we don’t just want the thing—we want it more when we think it might disappear.
Apr 13 min read
14 views


Contrarians: Not Your Average Thinkers
Contrarian thinking is about challenging the status quo, going against the grain, and seeing opportunities where others see obstacle.
Mar 184 min read
54 views


The Power of Psychological Anchors
Psychological anchors are powerful influences over our decisions and perceptions. They are everywhere and we rarely even notice them.
Mar 13 min read
303 views


The Spotlight Effect: How to Stop Thinking Everyone Is Watching You
The human brain is wired for self-relevance. When we evaluate social situations, our default setting is to assume people are watching us.
Jan 312 min read
51 views


Inquiring Minds are Smarter... and Happier!
Whether you define happiness as a state of being or an emotion, research shows that our happiness is directly correlated with curiosity.
Jan 133 min read
130 views


Does Your Name Determine Your Future?
Studies show we gravitate toward occupations and lifestyles that fit our names.It sounds incredibly narcissistic, but the research is clear.
Dec 23, 20246 min read
747 views


The Psychology of Groupthink and the Dangerous Desire for Consensus
Consensus decision-making sits just on the edge of groupthink, and it's the best way to keep the best brain power ... away from the team.
Dec 1, 20245 min read
539 views


Confident or Arrogant?
Confident people are perceived to be more competent. But there is a difference between confident and arrogant and 3 pitfalls to avoid.
Oct 31, 20244 min read
139 views


The Power of Psychological Priming
Do you think retailers have the power to prime your brain? More likely than not, it happened the last time you went to the grocery store.
Oct 1, 20244 min read
110 views


The Sneaky Influence of the Peak-End Effect in Hospitality
Understanding the power of the peak-end effect empowers hospitality businesses to create memorable guest experiences.
Sep 19, 20244 min read
119 views


The Persuasive Power of Social Proof
Social proof shows up in every aspect of our behavior and decisions. What other people say, think and do are powerful motivators.
Jun 15, 20246 min read
692 views


Don't Fall into the Sunk Cost Trap
There are many psychological forces that influence decision making. The Sunk Cost Fallacy is a powerful and sometimes costly trap.
May 24, 20243 min read
39 views


Facts Don't Win Arguments. Here's what Does
New research suggests people are open to opposing thoughts when they come from a place of personal experience, not facts.
May 1, 20243 min read
292 views


Space Cadets: The Biggest Reality TV Prank in History
In 2005, a group of outgoing twenty-somethings were about to embark upon the opportunity of a lifetime. They had signed up for a reality...
May 1, 20243 min read
262 views


How Bias Changes the Brain
Understanding how bias changes the brain - quirks in the way we think and the way we think we think.
Apr 2, 20244 min read
160 views


The Most Common Decision-Making Trap
Despite the leaps and bounds we’ve made in understanding cognition and human behavior, decision-making is quirky.
Mar 22, 20243 min read
93 views


The Rule of Three
Have you ever noticed how many things come in threes? The 3 little pigs, 3-ring circus, 3rd time is a charm. The brain loves threes!
Dec 9, 20233 min read
4,924 views


Put a Pencil in Your Mouth... Seriously
We'd all like to think our thoughts and decisions result from a conscious deliberate process. But, research says otherwise.
Dec 1, 20234 min read
6,015 views


Are You a Victim of the "Costco Effect"?
Have you ever walked into Costco planning to buy just one or two things and walked out with a cart full of stuff you don't need?
Oct 1, 20233 min read
2,671 views


Embodied Cognition: Mind Games that Trick the Brain
The brain thinks in metaphors that have a powerful influence on the way we think and act. It's called embodied cognition and it's powerful
Sep 13, 20235 min read
343 views