Discover how mirror neurons and emotional contagion shape guest experience, leadership energy, and memory—and why managing emotion matters more than managing service.

Emojis have become a universal language, transcending age, language, and culture. But have you ever wondered what they do to your brain?

Comprehensive research has discovered “emotional contagion.” Simply put, we don't just coexist; we share the human condition.

Your face can literally change your brain. New research in neuroscience and psychology reveals how adopting a focused “game face” activates the sympathetic nervous system, boosting concentration, confidence, and cognitive performance. Explore how a simple shift in expression can reset your mindset and enhance success—in work, sports, and everyday life.