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Emotional Intelligence: EQ for Good or Evil?
While there is a wealth of research that prescribes the recipe for emotional intelligence, the hallmarks of EQ are awareness, focus, and intention. Get started with a few simple attitudes and behaviors that emotionally intelligent people consistently demonstrate.
Apr 213 min read


Mind Over Matter: It's not woo-woo science (It's a thing!)
Many think of phrase "mind over matter" as a miraculous paranormal construct. Research shows it's much more than woo-woo science.
Apr 63 min read


"Only a Few Left!” — 5 Smart Ways Hospitality Pros Use the Scarcity Effect to Drive Business
Scarcity is one of the most powerful motivators in consumer behavior. When something is limited, rare, or exclusive, our brains light up with desire. Behavioral scientists call it reactance theory : we don’t just want the thing—we want it more when we think it might disappear.
Apr 13 min read


7 Seconds to Wow: The Psychology of First Impressions in Hospitality
From lobby lighting to your team’s tone, learn what your guests are really judging—and how to win them over before they even sit down.
Apr 12 min read


What the #$@*! was I Thinking?!
Neuroscientists have found an inverse relationship between the amygdala and the neocortex. We don't do our best thinking when we're stressed
Mar 284 min read


The Power of Psychological Safety: Unlocking Communication, Creativity & Collaboration
When psychological safety is prioritized, everyone not only thrives but also contributes to a culture that values collaboration and growth.
Mar 243 min read


The Zeigarnik Effect: The Science of Ghosting and How it Messes with Your Brain
You’ve probably felt it—that awful sting when someone just vanishes. No explanation. No closure. Just silence. It’s called ghosting, and while it feels personal, it’s actually deeply neurological. The ambiguity of ghosting fuels self-doubt, anxiety, and rumination. Studies show that unclear endings can actually hurt more than clear rejection because our brains crave resolution. But what’s really happening in your brain when you’re left hanging? The Zeigarnik Effect.
Mar 243 min read


Contrarians: Not Your Average Thinkers
Contrarian thinking is about challenging the status quo, going against the grain, and seeing opportunities where others see obstacle.
Mar 184 min read


Turning Special Occasions into Magical Memories
Restaurants that celebrate birthdays, anniversaries, and life’s big milestones don’t just serve meals—they create unforgettable memories.
Mar 142 min read


Unlock Your Genius: 5 Simple Ways to Cultivate Curiosity
In a world that often values certainty, it's easy to overlook the power of discovery and the benefits we get from cultivating curiosity.
Mar 33 min read


When Self Help Doesn't Help: The Toxic Side of Self Improvement
Self-improvement is all the rage. A major flaw that makes it toxic is the assumption that we are "fundamentally broken" and need fixing.
Mar 33 min read